ENR ACE Mentor Yearbook 2017:

ENR Education, Training and Careers Development Today:

BNP Media:
  • Arch Record:
  • ENR:
  • ENR Regionals:
Visit BNP Media»


Operations / Program Manager

Company Description

Founded in 1890, The Lane Construction Corporation is one of America’s leading construction companies, specializing in heavy civil construction services and products in the transportation, infrastructure, and energy industries. Lane has a unique combination of capabilities including public-private partnerships/innovative financing and joint ventures; large, complex design-build and bid-build projects; as well as the ability to produce and install asphalt, aggregates, and concrete. Lane Worldwide Infrastructure, Inc., an affiliate of The Lane Construction Corporation, manages Lane’s International Operations, which develops transportation and infrastructure projects in the Middle East.

Lane’s 5,600 employees team with customers and partners on diverse projects including highways, bridges, racetracks, mass transit, and airport systems, and the development of energy resources. With expertise in the fields of engineering, procurement, and construction project management, Lane has the proven capacity to handle multiple, large-scale projects and to quickly mobilize resources to staff any project. The company provides the resources, innovative solutions, and emphasis on safety and quality control that produce high-quality results. Headquartered in Cheshire, Connecticut, Lane has annual revenues of more than $1.7 billion. Lane is owned by global construction leader, Salini Impregilo. For more information, visit www.laneconstruct.com.

Apply Job Online:
Contact via Email:
Primary Category:
Construction Management
Last Modified:


At Lane we are constantly looking for ways to improve, enhance, and adapt in an ever-changing construction environment. That means finding superior leadership who can effectively incorporate strategies to help people work smarter. As the Operational Support Manager, you will be responsible for supporting, developing, and leading change and process improvement initiatives. Your knowledge of Lean methodologies will fuel productivity and drive culture and performance improvement focused on field operations.

This position will act as internal consultant to elicit, analyze, communicate and validate requirements for changes to business processes and policies to enable the organization to achieve its goals.  Successful candidates will be highly self-motivated and committed to achieving impactful and significant results.

Responsibilities Include but not limited to:

  • Partner with management teams of different levels and functional areas to assess current processes and identify process improvement opportunities including project ideas and solutions; organize teams and drive improvement projects around under-performing processes

  • Manage and lead Operational Support Department; consisting of special projects management, technical training, and user support

  • Collaborates with a variety of departments, contributing to the development of new solutions for the field processes that maximize effectiveness while driving down costs across the organization

  • Use Agile principles to conduct and coordinate analysis that supports the field process and improvements, including technical and non-technical solutions that increase organizational goals to improve productivity for field operations.

  • Conduct User Group Calls to elicit feedback and share information with field users.

  • Drive continuous improvement process for operations functions

  • Field issue/concern point person

  • Assist/help coordinate with Lead of acquisition integration team

  • Carry out job duties while maintaining Lane values

  • Other duties as assigned


----- Advertising -----